<p>Hello,</p>
<p>A new support ticket has been submitted. Ticket details:</p>
<p>Ticket subject: %%SUBJECT%%</p>
<p>Tracking ID: %%TRACK_ID%%</p>
<p>You can manage this ticket here:<br /><a href="%%TRACK_URL%%">%%TRACK_URL%%</a></p>
<p>Regards,</p>
<p>%%SITE_TITLE%%<br /><a href="%%SITE_URL%%">%%SITE_URL%%</a></p>